Frequently Asked Questions About Water Quality in the Home or Office

American Aqua makes it easy for you to have the purest, cleanest water. Here you’ll find answers to some of our most frequently asked questions about water quality. Please don’t hesitate to contact us if you need to know more.

What are the white streaks on my dishes?

White streaks are caused by hard water. The dissolved minerals in the water are literally “baked” to the dishware, becoming almost impossible to remove. The American Aqua water softening system will cure this problem.

My water smells like rotten eggs. Can this be cured?

This odor can be caused by hydrogen sulfides in the water and is cured completely by the American Aqua air-injected filtration technology. These systems are available in many sizes for rent or purchase. If the rotten egg smell in your water is isolated to your hot water, please contact us for advice regarding your water heater.

I have a water softener however I still have iron staining on my fixtures. Do I need an additional filter?

Some water softeners have iron removal limitations. The cure can range from a simple adjustment to an iron filter recommendation. American Aqua offers a free estimate. Our expert staff has the knowledge and experience to service all brands and is able to give you the answers, risk free.

My current system has a pre-filter. What is it for and where do I get replacement cartridges?

Pre-filters are used on some systems to prevent sand and sediment from entering and clogging the mechanics of your system. American Aqua carries one of the largest selections of available filter cartridges. Our experienced staff can help decide which filter is best suited for your application. We also carry a flushable filter that can be cleaned periodically. Please contact us or visit our show room for free advice and recommendations.

When adding salt to my softening system, can I use any type of salt?

Your softening system is the hardest working appliance in your home. American Aqua recommends you use the purest salt available to clean your system and minimize maintenance. At American Aqua we use and recommend Dura Cube brand salt, which is available for pickup or delivery in 40-pound and 80-pound bags.

My drinking water does not taste very good. What are my options?

Bottled Water Cooler QuestionsYou have some good choices from American Aqua. You can use an “in-home” reverse osmosis system that delivers purified water to your sink, refrigerator, and icemaker. Bottled water is also a popular option. American Aqua provides a wide range of attractive water coolers and dispensers with three-gallon and five-gallon containers featuring the “easy-carry” handles. Another option is a whole-home filtration system designed specifically for your water. All of these options are available for rental or for purchase.

What is the American Aqua delivery area?

American Aqua delivers and provides services to Detroit, Ann Arbor, Brighton, Howell, Adrian, Monroe, and many areas in between. We will ship our custom filters and products anywhere. The delivery area for large commercial and industrial water systems is unlimited. Please contact us with your request.